How do I register / sign up?

Click on the register here button on our website and follow the instructions.

How do you select the prize draw winners?

The winners will be randomly selected automatically by our computer algorithms.

What are the prizes?

We have partnered with Love2Shop which is a UK based company providing prepaid gift cards. The prizes will be made in gift cards. The amounts are displayed on our website under prize details (could insert link).

How will I be notified that I have won a prize in the draw?

You will receive an email from “Love to Shop” to say that you have won stating the prize amount with the voucher code.

What date does the prize draw take place each month?

The prize draw will take place on or around the 5th of each month relating to the previous months activity.

What dates in the month does the prize draw start and end?

The prize draw will start on the first day of each month and end on the last day of each month.

What happens to the vapes I send to you?

The vapes are sent to a UK based registered recycler who we have ensured will recycle the vapes in line with UK legislation.

Can I recycle vapes on behalf of an organisation, group or another individual?

Yes and the prize draw would be associated with the email address provided. See section about Retailers if you envisage collecting a large number of vapes.

How many vapes can I recycle at one time?

We anticipate that individuals are unlikely to use more than 60 vapes in one month, so we have put a limit of 100 vapes per month for recycling, You can recycle just 1 vape or 100 vapes at a time with the limit of 100 vapes in total for the month. If you want to recycle a larger number quantity of used vapes each month then please contact us on info@ecoants.org

Where is my nearest vape recycling location?

You can input a postcode onto our website to find the nearest vape recycling centres.

Who pays for the cost of recycling?

We will organise the funding of recycling from donations made from various organisations with a vested interest in vape recycling.

What happens when I register / sign up?

You will receive an email confirmation to activate your account. The email will contain a link. You will need to set up an account with a password. Your user name will be your email address. Your account will contain a dashboard giving you access to information about the vapes you have recycled.

I have not received my registration confirmation email?

If you have not received your confirmation email within 24 hours, please complete the registration form again using the same details but making sure that you carefully enter your email address correctly. If this fails, email us at info@ecoants.org.

What information will I be able to see on my account dashboard?

Based on the number of vapes you have sent back in that month you will see the number of entries in the prize draw for that month and entries carried forward to the next month. You will also see the number of vapes you have sent back in total and your prize winnings. You will have access to your account information and be able to close your account from here.

How do I close my account?

There will be an account closure button on your dashboard.

Do you keep a record of how many vapes I have recycled each month and in total?

Yes, this information will be on your account dashboard.

What happens if I recycle more than 10  vapes in a month?

Each multiple of 10 vapes will give you 1 entry into the prize draw. Any vapes not making up a multiple of 10 will be carried forward into the next month and count towards other vapes that you add. For example, if you recycle 45 vapes in one month, you will have 4 prize draw entries and 5 vapes that will go towards the following months prize draw, providing you add 5 more to make up the multiple of 10.

What do I do if I think the information on my account dashboard is wrong?

You will be able to make changes to your personal details. Email us at info@ecoants.org if you think information relating to your vapes is wrong.

My returned vapes are not showing on my account dashboard?

Email us at info@ecoants.org.

What happens to the information I share with you?

We comply with GDPR. You will find further information in our Privacy and Cookies Policy on our website (insert link).

How do you demonstrate that you are an ethical organisation?

We aim to provide a service that benefits the environment and humanity and we incentivise people to do the same. We want to give people the right information and service to be able to recycle. We comply with required legislation and aim to go above and beyond.
We have created a business that provides a much needed service and operates in a way that respects people and the environment that we all live in. You can find more information about us under the “About Us” section of our website.

Retailers

How do I order one of your vape recycling bins?

You will be able to register as a corporate client and order a bin through the website. If you require more than one bin, you can email us at info@econants.org.

Why are your vape recycling bins free when other organisations are charging?

The cost of each bin is not significant. We believe that they should be made available free of charge to incentivise people to recycle vapes. We use funding received from donations to cover the cost.

How safe are the fireproof vape recycling bags?

Our bags are CE rated. This means…
(The CE mark indicates that the product has been successfully 3rd party performance/fire tested and that the producing factory has passed stringent Factory Production Control audits, carried out by a UKAS notified certification body.)

When will you be in my area?

We are expanding our scheme to cover the whole of the UK over the coming months. Please review the postcode checker to see your local recycling point. This will expand as we open more recycling centres in your area.

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